Guest safety and service risks for food, travel, events and facility operations courses.
A worked example of how a boutique hotel finds, scores and controls risks to guest safety, privacy, service quality, payments and reputation, with named owners and review triggers for each risk.
A worked example of how a resort and vacation property team finds, scores and controls risks to guests, staff, buildings, bookings and reputation, from emergency response and food safety to fatigue and payment failures.
A worked example of how a restaurant team finds, scores and controls the risks that threaten guests, staff, food quality, cash and reputation during daily service.
A worked example of how a specialty and ethnic cuisine restaurant finds, scores and controls risks to guests, staff, supplies, data, payments and reputation, with owners, warning signs and review triggers.
A worked example of how a destination management team finds, scores and controls risks to traveller safety, bookings, suppliers, payments, personal data and reputation across a tour programme.
A worked example of how a travel agency and corporate travel desk finds, scores and controls the risks that affect bookings, traveller safety, supplier reliability, client payments and privacy.
A worked example of how a small vacation rental and homestay operator finds, scores and controls the risks to guests, cleaners, bookings, personal data and reputation, from fire and gas hazards to fatigue and privacy.
For Learning Reference Only: This assessment demonstrates how risk assessment principles are applied in a practical setting, providing a useful reference for learning and understanding. Actual assessments may be adapted to suit specific site conditions and circumstances.
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