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Table of Contents
Table of Contents
Agency banking is transforming financial inclusion by extending banking services through local retail agents, but managing these networks requires specialized knowledge in regulation, technology, and operations.
What You Will Learn
- 1 Learn to analyze agency banking models and their evolution across markets.
- 2 Understand regulatory frameworks including KYC, AML, and consumer protection.
- 3 Apply agent recruitment and performance management techniques.
- 4 Analyze financial inclusion metrics and social impact measurement.
- 5 Explore technology infrastructure for mobile and agent banking.
- 6 Identify and mitigate operational, credit, and fraud risks.
- 7 Manage transaction processing and settlement systems.
- 8 Develop marketing and incentive strategies for agent networks.
- 9 Use data analytics to track agent performance and customer behavior.
- 10 Evaluate future trends including digital agents and open banking.
What's Included
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Agency Banking Management