Performance Management Systems Flashcards

This flashcard set covers performance management systems, the ongoing processes organizations use to set expectations, measure results, give feedback, and support employee growth. It is organized into five groups that move from foundational ideas about what performance management is and why it matters, through goal setting, measurement, feedback and appraisal methods, and finally development and reward decisions. Each group builds on the one before it, so studying in order is recommended.

To study effectively, read each question and answer aloud, then explain the idea in your own words before checking the answer. Pay attention to the distinctions the cards draw, such as the difference between goals and measures, or between coaching and evaluation, since exam questions often test those contrasts. Try applying each concept to a job you know well, imagining how a manager would use it in a real review cycle. Revisit earlier groups when a later card feels unclear, because many applied ideas depend on foundational ones. Finally, review the set several times across several sessions rather than all at once.