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Table of Contents
Table of Contents
Every problem has a story beyond its symptoms. Root Cause Analysis (RCA) reveals the hidden factors that drive failures, enabling you to implement solutions that prevent recurrence rather than just applying band-aids.
What You Will Learn
- 1 Learn the foundations and principles of Root Cause Analysis
- 2 Understand the 5 Whys technique and its application
- 3 Apply Fishbone (Ishikawa) diagrams to categorize causes
- 4 Analyze failure modes using FMEA and risk priority numbers
- 5 Use data-driven statistical tools for causal analysis
- 6 Integrate change management to sustain RCA outcomes
- 7 Examine human factors and error classification models
- 8 Implement RCA in software and IT incident management
- 9 Explore healthcare-specific RCA regulations and methods
- 10 Build a continuous improvement culture through systematic RCA
What's Included
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Root Cause Analysis