Patient Communication Skills
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Table of Contents
Table of Contents
This course provides educational information and does not replace professional medical advice, diagnosis, treatment, or clinical judgment.
Clear, compassionate communication is the foundation of every positive patient experience. Healthcare workers who communicate with confidence and care transform the quality of every patient interaction they have.
What You Will Learn
- 1 Learn the foundations of patient-centered communication in healthcare
- 2 Understand verbal communication skills for clear patient interactions
- 3 Apply nonverbal communication techniques to build patient rapport
- 4 Develop active listening skills for accurate and empathetic exchanges
- 5 Study communication strategies for diverse patient populations
- 6 Explore sensitive and difficult conversation frameworks
- 7 Build written and digital communication skills for healthcare contexts
- 8 Understand interprofessional communication and team coordination
- 9 Apply patient education and engagement communication techniques
- 10 Examine legal, ethical, and professional communication standards
What's Included
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Patient Communication Skills