Operations Management Practice

What You Will Learn

• 1 Learn the foundational principles of operations management and how they connect strategy to execution across industries.
• 2 Understand how to design and analyze processes using flowcharting, capacity analysis, and bottleneck identification techniques.
• 3 Apply demand forecasting methods and inventory control models to balance supply availability with cost efficiency.
• 4 Explore supply chain design and supplier management practices that build resilience and reduce operational risk.
• 5 Develop quality management competencies using statistical process control, root cause analysis, and continuous improvement frameworks.
• 6 Understand lean operations principles and apply waste elimination techniques to streamline workflows and reduce non-value-adding activities.
• 7 Analyze project operations using scheduling, resource allocation, and risk management tools applicable to operational initiatives.
• 8 Apply service operations management concepts including capacity planning, queuing theory, and service quality measurement.
• 9 Understand technology's role in modern operations including automation, ERP systems, and data-driven decision making.
• 10 Build an integrated operations strategy that aligns process, people, and performance metrics to organizational goals.