Home Healthcare, Hospice and Telehealth

This course provides educational information and does not replace professional medical advice, diagnosis, treatment, or clinical judgment.

What You Will Learn

• 1 Learn the foundational principles of home healthcare, including service models, patient eligibility criteria, and the roles of interdisciplinary care teams in community-based settings.
• 2 Understand the regulatory and compliance landscape governing home health agencies, including federal certification standards, state licensure requirements, and documentation obligations.
• 3 Explore hospice philosophy, eligibility determination, and the administrative structures that support end-of-life care coordination across home and facility-based settings.
• 4 Understand the ethical and legal dimensions of hospice care, including advance directives, informed consent, patient rights, and family communication protocols.
• 5 Learn the operational frameworks for telehealth service delivery, including platform selection, patient onboarding, virtual visit workflows, and technology access considerations.
• 6 Understand telehealth reimbursement policies, billing codes, payer requirements, and the documentation standards needed to support compliant virtual care claims.
• 7 Develop skills in care coordination and case management for home health patients, including assessment scheduling, interdisciplinary communication, and transition planning.
• 8 Analyze quality measurement and performance improvement strategies specific to home health and hospice agencies, including outcome tracking and accreditation preparation.
• 9 Understand infection prevention, safety planning, and risk management protocols designed for home and community-based care environments.
• 10 Explore patient and family education strategies used in home health and hospice settings, including health literacy principles and culturally responsive communication.
• 11 Learn the principles of grief support, bereavement program administration, and staff wellness frameworks relevant to hospice and palliative care organizations.
• 12 Apply integrated program management skills across home health, hospice, and telehealth operations, including strategic planning, workforce development, and service evaluation.