Healthcare Quality, Safety and Infection Control

This course provides educational information and does not replace professional medical advice, diagnosis, treatment, or clinical judgment.

What You Will Learn

• 1 Learn the six dimensions of healthcare quality and how they define organizational performance.
• 2 Understand the history and principles of patient safety as a systems-based discipline.
• 3 Identify the roles and governance structures that support effective quality management programs.
• 4 Explore ethical and legal frameworks that guide healthcare quality practices.
• 5 Apply the Plan-Do-Study-Act cycle to test and implement improvement changes.
• 6 Use Lean methodology to eliminate waste and improve healthcare process flow.
• 7 Apply Six Sigma tools to reduce variation and defects in care delivery.
• 8 Conduct root cause analysis and failure mode analysis for adverse events.
• 9 Understand regulatory compliance requirements and accreditation standards.
• 10 Learn infection prevention fundamentals and strategies for healthcare-associated infection control.
• 11 Apply data analytics and measurement techniques to monitor and improve outcomes.
• 12 Develop leadership strategies to sustain a culture of quality and safety.