Croissant Shop Operations

What You Will Learn

• 1 Learn to set up a croissant production workflow from dough mixing to final bake.
• 2 Understand the science behind laminated dough and how to control fermentation.
• 3 Apply quality control standards to ensure every croissant meets specifications.
• 4 Analyze inventory turnover and optimize ingredient ordering.
• 5 Create a customer service protocol that converts first-time visitors into regulars.
• 6 Implement HACCP-based food safety procedures in a bakery setting.
• 7 Develop staff training programs for consistent execution.
• 8 Calculate unit economics and manage profit margins for croissant sales.
• 9 Build a local brand through sampling, social media, and community engagement.
• 10 Explore expansion strategies including wholesale, catering, and second locations.